Digital Government Revisited – III

Institutions matter, more so for the development and implementation of Digital Government (DG), whose core target is public institutions’ transformation. On the one hand, public institutions should have an array of capacities to ensure public investments in digital technologies are effectively managed from beginning to end. In many low-income countries, such capabilities are exiguous or conspicuously absent. On the other, digital technologies are a means to foster public entities’ responsiveness and effectiveness, thus increasing their overall capacity to deliver established legal mandates.  Juggling these two seemingly contradictory propositions in sustained fashion is one of the core challenges governments face when designing and deploying DG, especially in the Global South, where state capacity

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Digital Government Revisited – II

Since the early 1980s, Governments have taken a bad rap. Menacing fingerpointing from most quarters ended up on a consensus that loudly declared them personas non-gratas. The 2009 Global Financial Crisis started to turn the tide. At the time, governments once again came to the rescue of capitalism, unveiling gigantic financial packages to prevent critical financial institutions’ failure. Once the recovery started a few years later, Governments took the back seat once more, backed by universal austerity policies that, in hindsight, did more damage than anything else – especially in terms of income and wealth inequality.

The ongoing pandemic has once again demanded the strong intervention of Governments. However, this time around, the crisis is impacting most, if not all, sectors, in addition

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Digital Government Revisited

Overview

Running on the coattails of electronic commerce, Digital Government (DG) first saw the light of day over 20 years. Initially christen as electronic government or e-government, it has since experienced multiple name changes, ranging from e-governance and transformational government to intelligent and smart government. Nowadays, the field seems to be enjoying its run as DG. Regardless of its actual denomination, DG’s indisputable mandate is to transform public institutions via the strategic deployment of digital technologies – the emphasis placed on transformation, not technologies.Such digital transformation must modernize the public sector, thereby leading to increased overall institutional capacity, enhanced provision of public goods, services, and information, and the promotion

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Measuring Artificial Intelligence Development

In the last decade, Artificial Intelligence (AI), including siblings machine learning and deep learning, has been growing by leaps and bounds. More importantly, the technology has been deployed effectively in a wide range of traditional sectors bringing real transformational change while raising fundamental socio-economic (joblessness, more inequality, etc.)  and ethical (bias, discrimination, etc.)  issues along the way.  As it stands today, AI, understood as a set of still-evolving technologies, seems poised to become a general-purpose technology that could leave no stone untouched.

As with other digital technologies, most developing countries face the daunting challenge of harnessing AI to foster national human development  Prima facie, AI looks mostly like software, code that one can

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Blockchains and Digital ID, II

The Evolution of Digital identity

The emergence of digital technologies provided the ground to shift from traditional systems based on physical identity. In the past, both foundational and functional identity mechanisms were centralized with individuals getting a physical document containing relevant personal attributes required by the issuing entity. Document management was totally in the hands of the end-user who used them as proof of identity to make claims in person.

The Internet and the digitalization of biometrics and other personal attributes propelled new ways of issuing and managing personal identity. This process started around the end of the last century and allowed Internet companies to start issuing online identities to its users. It also promoted efforts to release functional

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Blockchains and Digital ID, I

Overview

Like previous technologies, such as the Internet, for example, blockchains have been driven by a high degree of techno-optimism not yet backed up by on the ground impact or reliable evidence. Undoubtedly, the technology, which is still rapidly evolving, has enormous potential in many sectors and could promote human development if harnessed strategically.

One of the many blockchain innovative traits is the use of sophisticated cryptographic tools to generate unique identities for individuals interacting within the distributed network. In principle, such identities can be pseudo-anonymous, immutable, secure and directly created and managed by their owners – thus not need for centralized or federated intermediaries This, in principle, make blockchains an ideal candidate to propel

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E-government Development II

In this sequel post, I will look at the various components of the UNDESA e-government index and then introduce the EIU democracy index to explore potential interlinks between the two,

 Components

The e-government development index (EGDI) comprises three distinct components 1. Online services. 2. Telecom infrastructure. And 3. Human capital.  While the last two are obtained from external data sources (ITU, UNESCO, UNICEF), the first one is directly developed by the UN.  A combination of website checking and a questionnaire sent to UN member states is used to generate the required data – albeit the data is not publicly available. The e-participation index comes from the same source.

The telecom index relies on user access to the Internet, mobiles, analog phones, and broadband. The human

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E-government Development I

Birth

Running on the coattails of the now infamous dot-com bubble, e-government first saw the light of day before the end of the last Millennium. At that time, where hype overtook the tech scene yet again, adding ‘e’ (as in electronic) to almost any theme became quite fashionable. First in the scene was e-commerce (and e-business) which foreshadowed the 1994 launching of Amazon, among others, followed by its successful IPO three years later. Surely, governments could also master the emerging digital technologies to improve their core functions while fostering increased efficiency, transparency, and accountability. Most governments in industrialized countries quickly jumped into the e-government wagon while emerging economies such as Estonia, Singapore, and South Korea were determined not to

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Internet and more in Guyana

The first time I ever visited Guyana was in July 1997. Back then, I was working for UNDP, running a global project called the Sustainable Development sdnpguyanaNetworking Programme, SDNP, whose primary goal was to promote access to information via the use of new technologies such as the Internet. At the time, the Internet was still in its early stages, and not many people were aware of the internetwork, never mind using it. My visit, supported by both colleges and competent Guyanese experts, was to launch the first ever public (and free!) Internet center in the country. Part of the job was to get a dedicated connection between the site, which was hosted by UNDP Guyana but had a separate and independent entrance, and the local ISP, GTT.

All required equipment had previously been purchased in the US

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